bosstoday Newsletter Lead Stories | Edition 51
Setanta Flaws
17 October 2008
I think it’s important as consumers that we share our customer experiences. When a company or service provider does well it’s appropriate that we tell our friends – great service should be acknowledged and celebrated.
"When service stinks I think we should loosen the lid and let everyone share the smell"
It’s the same with awful service, which I received this week from Setanta. To pick up a few tips on how not to do business - the Setanta way - click here.