bosstoday Newsletter Lead Stories | Edition 51

Setanta Flaws

17 October 2008

 

I think it’s important as consumers that we share our customer experiences. When a company or service provider does well it’s appropriate that we tell our friends – great service should be acknowledged and celebrated.


"When service stinks I think we should loosen the lid and let everyone share the smell"  


  It’s the same with awful service, which I received this week from Setanta. To pick up a few tips on how not to do business - the Setanta way - click here.